At Wealden Tools, we've always tried to supply good products and give first class service, but don't take our word for it - read what people are saying about Wealden in the woodworking forums.
Here are some of the comments left by our online customers:
Thanks for your brilliant service!
Last week I spoke to your technical support line which resulted in you shipping to me a Minimould cutter together with a custom modified bearing. This cutter setup worked a treat and I'd like to thank you for the excellent service and very quick response.
You guys are great: you are knowledgeable, helpful, sell good stuff at good prices (P&P included) and it gets here sooner than I expect. What more could I ask for?
I'm extremely pleased to have found your company and your products have really opened my eyes for what is possible in wood routing with the right cutters. Thank you for a great service and reliable products that really work.
I have been meaning to write for some time. As a cabinet maker of 30 years standing I have used almost every tool provider in business. However none matches your quality, service and value for money. There are now 14 makers in our workshops and I recommend you to all of them. Nobody has expressed anything other than satisfaction. Thanks again for doing a great job.
Used you for years. Jolly good chaps.
Having just used the 19mm straight two flute cutter to rout a number of dado’s for a bookcase, it performed brilliantly and produced perfect clean finishes. Definitely superior to other makes I have used and will be returning to Wealden for more as required.
Can I just add how impressed I am with your company, so good to have dealings with knowledgable, helpful and friendly people - a breath of fresh air!
On Tuesday I ordered a router cutter, which arrived today, Wednesday.
I would like to complement both your service and the gentleman who took my
order on the phone. It was an Immense pleasure to be dealt with in such a
pleasant and efficient manner.
You came to me several years ago on a recommendation. In an age where so many companies would rather rely so heavily on internet sales you still find time for polite chit chat on the telephone to the occasional small user like myself. Simple words cannot recommend you enough, still your prices remain competitive and the quality is as good as any I’ve received from anywhere. You provide a good old fashioned service, which is second to none and quite simply outstanding.
I live in deepest Aberdeenshire and without fail, just like today, the items I order from you always arrive the very next morning. So many other companies struggle with next week delivery! I very quickly found that your router cutters are not only the best quality but also the best value too. I don't waste my time looking anywhere else.
Thank you and your team for the excellent products and service.
Just to let you know that my block and cutters arrived today. In excellent condition due to standard of packaging. It is so nice to be able to write and compliment someone on their service. Well done to all staff members, courtesy, attention to detail and very prompt delivery, you guys are winners.
Many thanks for the great service. My order arrived by post next morning ! I'd almost given up trying to find the particular spec cutter I needed. Lesson learned.... try Wealden first next time ! Good product at a decent price and excellent service. Thanks again.
My third order, so I like what you're sellin'.
We have been happy customers of yours for over 10 years because of your quality and speed of service plus very competitive pricing.
I am constantly amazed at your service. I called yesterday at 2.45pm
to order spindle cutters. I received them this morning at 10.30am (as always).
That is one end of the country to the other! The cutters you supply are first rate and I continue to recommend you whenever possible. Credit where it is due.
Service was as good as advertised - I'll be back for more in the near future.
Good reviews and good response to telephone enquiries.
Great service, thank you so much. It’s encouraging to deal with a likeminded company dedicated to offering good service these days, despite the pressures we all face.
My 'favouritest' blade shop ever!
I thought I would write to you to thank you for the service and politeness that you have shown me for a good number of years.
Extremely pleased with the cutters - manufacturing quality and performance both excellent. All that and at a very fair price too! Your packaging and presentation is first class.
It is so pleasant in this busy world to find a company who will provide an efficient service.
Overseas delivery possible and website impressive and efficient.
Thank you for sending my order so quickly. It is a pleasure to deal with a company that provides high quality bits and great service!
The website gives excellent viewing detail dimensions.
Enjoy the knowledgeable, calm telephone advice received on previous occasions.
You had exactly what I needed at a good price. No postage was another reason.
Just a quick thank you for the excellent router cutters you’ve supplied to me. As a new customer (only ordered twice), I’m very impressed with the quality of your cutters, the price and the speed of delivery.
Only comment I have is "superb service". I am very pleased with both your website and your customer service.
Service from Wealden has been second to none on the tools front and the prices have been exellent.
Ordered after lunch on Friday and delivered just after breakfast on Saturday - what kept you??? Brilliant service - thank you very much.
Just received your rabbeting bit with bearings. It's for sure excellent price and very fast and cheap shipment and you have everything that we need.
One always has to be a little sceptical about testimonials on websites, but the one I read was absolutely correct.
May I congratulate you on your outstanding customer service.
I had a technical query regarding a small but vital component that I couldn't source myself. You replied to my emails the same working day that you received them, sourced the part that I needed and despatched it the same day that you received it, and it duly arrived at my home by first class post the following day. The price was also extremely reasonable.
In this day and age, customer care of this calibre is quite remarkable.
Brilliant. Very quick and no postage to pay - what a great service!
This has been a truly wonderful site with loads of useful information, very well laid out and everything explained!
Ordered Friday pm... arrived Saturday am. Most impressed with the service!!
My brother is an ex-cabinetmaker. You come highly recommended.
Website easy to use.
Existing customer. You're quick and helpful.
Been using you for ages. Excellent in all respects.
There's still no German equivalent and ordering from you is easy and fast.
Only site where I could find a 15mm boring tool.
Used your company years ago and always had good service.
Very prompt and good price.
Still the same quality, value for money and helpful service as I remember from my last order some 20 years or so ago! Please keep up the good work.
Good description of goods.
Used you before. You make good quality kit.
Easy site to find what you are looking for.
Used before. Good service and router cutters.
Good information given on products.
You have always provided an excellent service and quality bits.
Previous customer. Best there is.
Found by internet search. Good user reviews.
Use you for all my router cutters. Professional.
Website means I can buy from home. Good cutters and affordable.
Fast, efficient service and first class products.
Have heard your router cutters are good.
Cheaper than other places and I like the impression I got of your company ethos from the website.
Excellent range of cutters.
Very clean website, easy to follow and prompt response to questions when mailing.
Good customer feedback and very reasonable prices.
Good price/quality. Satisfied customer.
Very good quality tooling at a reasonable price.